![]() ![]() In case our products stop working within the warranty period, please follow the instructions below. TO BEGIN THE RETURN PROCESS PLEASE CLICK HEREĪll our products come with a 12-month standard warranty. HERE IS A QUICK AND EASY WAY TO GET STARTED All batteries need to be returned at the below address with the RMA number:.It may take 2-10 business days depending on your bank to reflect the refund amount in your account once the refund is processed from our end. Refunds that do not involve returns will be processed in 4 business days. ![]() All refunds will be processed within 7 business days from the day of receipt of the returned item.In case of a cancellation request, a refund will be issued in full only after the order is returned to our warehouse and we will cover the return shipping cost. ![]() Orders shipped by our third-party carriers cannot be STOPPED once tracking is generated.We may ask you to email a picture of the damaged package/ product received. Please contact the customer service team and we can either replace or refund as per the customer's requirement. However, if the customer has ordered the wrong battery or wants to return it as they do not need the batteries anymore – a refund will be issued minus the shipping fee. In the event that we made a mistake to send you the wrong battery, the battery is dead, or damaged in transit, we will issue a full refund. ![]()
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